MENTAL HEALTH
Your Children’s Mercy benefits support your mental health needs and those of your family in multiple ways.
Free short-term counseling and other resources from the EAP
The SupportLinc Employee Assistance Program (EAP) can help you manage life’s stresses. The EAP offers confidential support to you and your household family members at no charge, 24 hours a day, 365 days a year – from the convenience of your desk or the comfort of your home. This benefit provides each individual up to eight counseling sessions per issue per plan year and unlimited access to information and self-help programs to help you live a balanced and happy life. You and your household family members can:
- Access confidential, short-term counseling sessions (in-person or virtual through video) to resolve emotional concerns such as stress, anxiety, burnout, depression, job pressures, relationship/marital conflicts, substance use and more.
- Get assistance from a coach to boost your emotional fitness, learn healthy habits, establish new routines, build your resilience and more.
- Receive expert consultations for financial and legal issues, identity theft support and more.
- Request information, resources and referrals from a work-life specialist to help with everyday needs such as child or elder care, pet care, home improvement or auto repair.
- Access the Mental Health Navigator assessment to receive guidance to access care and support.
It’s okay to say you’re not okay. The EAP is here to help.
- Call (888) 881-5462 and use group code: childrensmercy
- Check out the SupportLinc EAP Flyer
- Visit the SupportLinc website
- Download the SupportLinc app on the App Store or Google Play
Medical plan coverage
The Children’s Mercy medical plans cover mental and behavioral health services such as counseling and psychiatric care. Contact Cigna, the plan administrator, at (800) 244-6224 or online at www.cigna.com.
Professional counseling from the Take CARE Employee Clinic
Receive in-person or virtual professional counseling for yourself and your dependents age 18 to 26 who live in Kansas or Missouri. The clinic’s mental health professionals provide counseling for matters such as anxiety, stress, mild depression and family and marital difficulties. Call the Take CARE Employee Clinic and Pharmacy at (816) 412-2355. Learn more on the Scope.
Help with parenting from RethinkCare
It's a no-cost, confidential service that helps families raise more resilient children, including those with developmental and learning challenges. RethinkCare’s support focuses on behavioral health and neurodiversity, and it provides consulting and training around neurodiversity support both at home and in the workplace. It includes up to 14 hours of consultation, along with tools and resources to help you and your family members, whether the child is your dependent or not. Get started at connect.rethinkcare.com/sponsor/cm or call (800) 714-9285 or email support@rethinkcare.com. Learn more on the Scope.
Funding for mental health and emotional wellbeing activities
For items not covered under medical insurance or other benefits, you can use your Lifestyle Spending Account funds (up to $200 per quarter for full-time and $100 per quarter for part-time team members). This includes items such as meditation classes, retreats and reading materials. Learn more on the Scope.
Support resources from the Center for Wellbeing
The center offers many resources to support mental health and emotional wellbeing for Children’s Mercy team members, including help when a team member is in crisis. You can reach the center staff 8 a.m. to 4 p.m. weekdays at (816) 458-3177 (pager). Learn more on the Scope.
Resources to build and maintain wellbeing
Personify Health, is our wellbeing partner. The Personify Health platform offers a variety of tools, resources and healthy activities, including self-guided courses, coaching support, and individual and team challenges to improve your health and wellbeing. All team members and covered spouses are eligible to participate and earn wellbeing points. For enrolled team members and spouses, the points translate into dollars for their Health Reimbursement Account (HRA) and Health Savings Account (HSA). Points earned by non-enrolled team members translate to gift cards. Activities and points are tracked in the Personify Health platform. Learn more about how to sign up and participate in eligible activities on the Scope.